Welcome to Dragon Shoes. By placing an order on our website or purchasing from us, you agree to the following terms and conditions:
1. Product Quality Assurance
At Dragon Shoes, we are committed to providing our customers with the highest quality footwear. Every pair of shoes is carefully inspected before dispatch to ensure it meets our quality standards.
2. Our Responsibility
If there is any issue related to product quality, incorrect size, wrong item, or manufacturing defect, Dragon Shoes takes full responsibility. In such cases:
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We will offer a replacement or full refund according to our return policy.
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You must notify us within 3-5 days of receiving the product with clear proof (pictures or videos) of the issue.
3. Customer Responsibility
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Please select your size carefully before placing the order.
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We are not responsible for damages caused by misuse, rough handling, or not following care instructions.
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Returns and exchanges are not accepted for issues caused after delivery due to personal use.
4. Order Cancellation
Orders can be cancelled within 24 hours of purchase. Once shipped, cancellations will not be accepted.
5. Final Decision
Dragon Shoes reserves the right to make the final decision in case of disputes, ensuring fairness for both the customer and the business.
6. Legal Compliance
By purchasing from us, you agree to abide by these terms. In case of any dispute, the matter will be handled according to the applicable laws of Pakistan.
⚠ Note: This policy is designed to protect both the customer and Dragon Shoes. We value your trust and strive to provide a smooth and reliable shopping experience.